Privacy Policy
Last Updated: 2nd of October, 2024.
Premium Content Shop (“Leaps,” “we,”our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your choices regarding the information you provide to us. This policy applies to our website and services provided to clients worldwide.
Information We Collect
We use your information to provide and improve our services, communicate with you, personalize your experience, and for other legitimate business purposes. We do not sell or rent your personal information to third parties.
We collect personal information when you use our website and services. This information includes your name, email address, job title, company name and website. We also collect the names of your subject matter experts, questions you ask them, their job titles, insights, and departments. We also collect data generated by your usage of our platform, such as IP addresses, browser information, and usage patterns. All of this information is useful in helping Leaps deliver our services.
How We Use Your Information
We use your personal information to provide and improve our services, communicate with you, and customize your experience. We may also use your information to comply with legal obligations, prevent fraud, enforce our terms of use, or protect our rights, privacy, safety, or property, and ensure the security of our platform.
We do not use user inputs to train external AI models, ensuring that your sensitive information remains private and secure.
SME Interactions
When you collaborate with SMEs using Leaps, your interactions and communications are stored (for your use) and processed through our platform. We do not actively monitor the content of these interactions unless required for technical reasons or legal obligations.
Cookies and Tracking Technologies
Leaps uses cookies and similar technologies to enhance website functionality, improve your experience, and gather usage data. You can adjust your browser settings to refuse cookies, but this may limit certain features of our platform.
Sharing Your Information
We will only share your information with trusted third-party service providers to assist us in delivering our services. For example, some of your information may be shared with our email marketing and web hosting providers to allow us to render our services. We do not sell or rent your personal information to third parties for money or other remunerations.
Third-Party Links
Our platform and website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before interacting with them.
International Data Transfers
As a global service provider, your personal information may be transferred to and processed in countries outside of your own, including the United States and other jurisdictions with different data protection laws. This is because our website or applications may be hosted in those jurisdictions. However, we take appropriate measures to ensure that your information remains protected in accordance with applicable data protection laws (see the “Security” section below).
Children’s Privacy
Leaps is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. Please contact us if you believe a minor has provided us with their information.
Your Choices
You have the right to access, update, correct, or delete your personal information. You can also choose to unsubscribe from our communications at any time. You can exercise these rights via your account settings or email info@leapshq.com and we will help you access, update, correct, or delete your personal information at any time.
Data Retention
We retain your personal information only for as long as your account remains active on our platform. Anonymized usage data may be stored but will be removed at your request.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Leaps uses a third-party database that uses Amazon Web Services’ (AWS) Relational Database Service’s (RDS) AES-256 encryption to encrypt data at rest. So you can rest assured that your information is highly secure. Additionally, we regularly assess and update these measures to adapt to evolving security standards.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or by email. Additionally, your continued use of the website or services after changes imply acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact info@leapshq.com.